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Ratings and Reviews

The Patient Rating score is an average of all responses to care provider related questions on our Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

PATIENT REVIEWS

Patient comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Dr. Reeves (and his team) not only takes the pain away, and gives me back my quality of life ….he’s also such a kind doctor!

Great experience with Dr. Patader and Dr. Reeves.

Great appointment with Dr Reeves and his PA. X-ray technician was very good.

Dr. Reeves and his assistant Connor were very good at diagnosing my knee problem and what options I had to fix it. Kind and informative.

Excellent customer service.

After two knee replacements and now a hip problem, Dr Reeves never fails me. He’s one of the best doctors I’ve ever had. And I’ve had many in my 75years. A personable, caring doctor who is one of the best in his field. Not to mention his staff, who are very professional and courteous. I’m so happy I found him 3 years ago. One of the best decisions I’ve ever made.

Everyone was friendly, Dr. Reeves and his assistant, the x-ray tech were top notch.

It was my first visit. Everything was organized starting from taking the appointment and the visit. Everyone was courteous, professional, and helpful. If I need a knee replacement, I for sure will go with Dr. Reeves.

Awesome experience!! From start to finish very professional! The administrative staff was welcoming and extremely helpful with virtually no waiting at any point during the visit. Dr. Reeves was very professional and took the time to thoroughly explain the knee replacement and recovery process. At no time did I feel like I was being rushed through the visit. I would definitely recommend Town Center Orthopedics as my experience could not have been better. Extremely impressed!!

I was extremely happy with my appt. Dr. Reeves was very patient and explained things so I could understand!

This was my 1st visit here. Staff was friendly, efficient, and accommodating. An excellent outer office and assistant. Dr Reeves' bustling manner at first suggests that he'll be short and dismissive, but he was instead attentive & concerned. He listened patiently and answered fully, even when I was unreasonable. This uncommon attitude instills trust. While not warm & fuzzy, my experience was satisfying and complete. I wholeheartedly recommend this office staff & Dr Reeves at 5-stars.

Dr. Reeves was welcoming and knowledgeable. He quickly understood my issue and helped me decide what the next step was.

The reception staff was very professional and helpful. I was seen on time. Dr Reeves was very personable and took his time to listen to my concerns. His PA, Connor, was very knowledgeable and patient when explaining my upcoming surgery. I felt very confident in Dr Reeves’s as an excellent healthcare provider and surgeon.

Front desk staff was receptive, helpful and professional. My appointment was midafternoon on a Friday, and it ran a bit late. Nevertheless, Dr Reeves and his staff took the time to talk with me about my issues. All apologized for the delays. I had an excellent experience.

Doctor Reeves is very patient in time, answering all questions and discussion of options.

I had my pre surgical appointment with Dr Reeves and he was outstanding. He took his time and answered all my questions and reassured my concerns. His explanation of my procedure was detailed and thorough. Nick, who performed the intake was also amazing. Again, took his time and was very patient with my multitude of questions. I have gone from being anxious about my procedure to excited based on my interaction with them! Looking forward to the next step towards being pain free!

The most efficient office ever. Dr Reeves was knowledgeable, kind, listened to all my comments and questions, and did a thorough exam.

Was a new customer. Access to fill out info online ahead of time. APPT was on time and the office and people were very clean and professional.

From nurse Teresa to the x-ray tech and of course Dr. Reeves. Perfect, knowledgeable staff. So thankful I found this practice.

Dr. Reeves made me feel very comfortable with explaining everything he saw wrong with my knee. He gave the best advice. Also he makes you feel like you’re a member of his family, so down to earth.

Great professional and personal manner. Friendly. On time. Felt comfortable with the entire staff. Dr Reeves explained the problem, and short and long term expectations and treatments. Got me back in action by addressing the immediate need. An overall great experience.

Dr. Reeves is always caring and makes the visit enjoyable.

I was warmly greeted at the front desk. Following a few minutes only, Nick escorted me to the examining room and asked initial questions then led me to the x-ray room. The clinician was courteous, kind and friendly and led me back to my initial room. Dr Reeves came in and shared the x-ray results with me while explaining knee replacement surgery and what it entails. All of the clientele were kind, helpful and the rooms were immaculate. It was a most pleasant experience.

Dr. Reeves was wonderful! He listened carefully to my concerns and took plenty of time to discuss my diagnosis and options for treatment. He made me feel very comfortable despite the pain in my knees.

Love Dr. Reeves Very easy to talk to and explains everything the way it should. I would recommend

Dr Reeves is the best!! Each of my 3 surgeries went perfectly and my recovery was so much easier than I anticipated.He is the orthopedic surgeon I trust! And have recommended him to several friends.. and everyone has had the same excellent care and great experience!

Easy location to get to. One of the most thoughtful and professional medical teams I have delt with.

I appreciate the time and the explanation of things I received from Dr. Reeves. The assurance that him and his care team provided to ensure we will try to fix my issue was also appreciated. I will continue to go there and see them for my needs.

Dr. Reeves was professional and personable during my visits. I would definitely recommend him.

Dr. Reeves was great, I had a left hip total replacement. I had some other physical issues with my left leg, Dr Reeves provided a great heads up on the surgery. Within two weeks. I already had less discomfort than in my previous years. I am still progressing at four weeks.

Dr. Reeves was great, I had a left hip total replacement. I had some other physical issues with my left leg, Dr Reeves provided a great heads up on the surgery. Within two weeks. I already had less discomfort than in my previous years. I am still progressing at four weeks.

Dr. Reeves is a compassionate and highly competent physician. He is conservative in his treatment which I appreciate. He replaced my knee a few years ago and I did I was quickly able to restart my exercise, walking and biking.

I have been extremely satisfied with Dr. Reeves. He listens carefully to my concerns, checks for possible additional problems and clearly explains his diagnosis. He’s very open to additional questions and, in offering more than one treatment type, explains the benefits/reactions with each. Dr. Reeves continues to follow-up on problems with additional appointments. It is easy to make appointments with Town Center Orthopaedics and the staff has always been professional and friendly.

Dr. Reeves’ is an excellent physician and surgeon. He is thorough, professional, personable, and highly competent.

Dr. Reeves Is a Gr8 Doctor and a very Special Surgeon. He performed, very successfully, left Knee replacement April of 2022, and right knee replacement in May of 2017. I am completely happy with both Operations! I believe you be too…

Dr. Reeves is a compassionate and thoughtful surgeon who performed an excellent and successful knee replacement for my mother. She received excellent care and patience from hospital staff as well as informative follow ups. We are grateful for your help and continued support. Thank you!

Dr. Reeves has been very courteous and helpful. He replaced both my hips and ten years on, my hips are doing well.

Friendly, professional staff. Dr.Reeves explained my knee issue well and I felt confident that I chose the right surgeon. Highly recommend him and his office.

Surgery went as described great doctor and team. 1st class Information provided from start to finish.

Great practice and patient care

I was not looking forward to having a full knee replacement and even thought of putting it off. I really had severe pain in my knee so decided to go through the surgery. I am glad I did. Dr. Reeves and his staff were great and listen to my concerns before and after surgery. I also appreciate the staff on the physical therapy side of Town Center Orthopedics. They are very friendly and understanding. I thank everyone there for making a difficult experience easier than I thought it would be.

Dr Reeves did both of my anterior hip replacements 5 yrs apart & both went flawlessly. No pain, no problems & easy recovery. Dr Reeves is the best!

I highly recommend Dr. Reeves. He diagnosed the problem quickly. Dr. Reeves then explained clearly the various treatment options and fully answered all my questions.

Dr. Reeves and his staff is great, they show a caring attitude and a professional demeanor. They really care about your recovery and well being.

The care at TCO is first rate. I’ve given them plenty of business...knee cleanups, knee replacement, separated shoulder, other dumb self-inflicted sports injuries. They’re super-helpful, and what I like best - they are efficient. I’m called within 5 minutes of arrival - and rarely wait for anything. Great Team there. Follow-up, just had my 2nd knee replacement. Dr Reeves is AMAZING! Back on the racquetball court after 8 weeks, could not be happier.

Dr. Reeves, was wonderful I was having problems with left need replacement I had back in 2012, my doctor had retired Dr. Reeves was the only Dr that would help. He told me he would take care of me, he found I had infection in my knee it came from surgery I had back in 2019 which I was told it was gone I was antibiotics for 6wks. Make a long story short my implant had to be removed. Had no implant until after 6wks on antibiotics had to wait 2wks after that I received new knee replacement which Dr. Reeves did, he did amazing job there are not enough works I can say he is a wonderful doctor he saved my life I was on so much pain, he did what he said he took very good care of me I was so lucky. Best doctor ever!!!! Sharon Embrey

Dr. Reeves is a lifesaver. After two other surgeons wouldn’t fit me into their schedule, Dr. Reeves did just that with one visit to him. He worked me in within 2 weeks and I had a new hip. After seeing the X-ray at my post op visit, the new hip looked perfectly placed and beautiful. The staff at Town Center is on the ball and superior. I will recommend Dr. Reeves and his staff to anyone. I couldn’t be happier with the professional service I received there.

Very little waiting on this consult visit; Administrative & P/A staff quickly addressed pre-appointment info; Doct Reeves provided a reasnably detailed description of the surgery to include prognosis, recommendation, pre-op, operative, and post-op timelines, expectations, location of surgery, recovery, etc.

Short wait, good discussion of my knee issue and plan going forward. I trust his judgement.

He's the best!

Stephanie Jones

Dr. Reeves (and his team) not only takes the pain away, and gives me back my quality of life ….he’s also such a kind doctor!

Brenda Thompson

Great experience with Dr. Patader and Dr. Reeves.

Dennis Pluchinsky

Great appointment with Dr Reeves and his PA. X-ray technician was very good.

Roseanne Morgan

Dr. Reeves and his assistant Connor were very good at diagnosing my knee problem and what options I had to fix it. Kind and informative.

Patricia Claggion

Excellent customer service.

Karen Parks

After two knee replacements and now a hip problem, Dr Reeves never fails me. He’s one of the best doctors I’ve ever had. And I’ve had many in my 75years. A personable, caring doctor who is one of the best in his field. Not to mention his staff, who are very professional and courteous. I’m so happy I found him 3 years ago. One of the best decisions I’ve ever made.

Kamela Elkins

Everyone was friendly, Dr. Reeves and his assistant, the x-ray tech were top notch.

sue abu-eid

It was my first visit. Everything was organized starting from taking the appointment and the visit. Everyone was courteous, professional, and helpful. If I need a knee replacement, I for sure will go with Dr. Reeves.

Tom Kalinowski

Awesome experience!! From start to finish very professional! The administrative staff was welcoming and extremely helpful with virtually no waiting at any point during the visit. Dr. Reeves was very professional and took the time to thoroughly explain the knee replacement and recovery process. At no time did I feel like I was being rushed through the visit. I would definitely recommend Town Center Orthopedics as my experience could not have been better. Extremely impressed!!

Patricia Clancy

I was extremely happy with my appt. Dr. Reeves was very patient and explained things so I could understand!

Phyllis Van Houten

This was my 1st visit here. Staff was friendly, efficient, and accommodating. An excellent outer office and assistant. Dr Reeves' bustling manner at first suggests that he'll be short and dismissive, but he was instead attentive & concerned. He listened patiently and answered fully, even when I was unreasonable. This uncommon attitude instills trust. While not warm & fuzzy, my experience was satisfying and complete. I wholeheartedly recommend this office staff & Dr Reeves at 5-stars.

Marian L. Moran

Dr. Reeves was welcoming and knowledgeable. He quickly understood my issue and helped me decide what the next step was.

Carol Filak

The reception staff was very professional and helpful. I was seen on time. Dr Reeves was very personable and took his time to listen to my concerns. His PA, Connor, was very knowledgeable and patient when explaining my upcoming surgery. I felt very confident in Dr Reeves’s as an excellent healthcare provider and surgeon.

Rick Slusher

Front desk staff was receptive, helpful and professional. My appointment was midafternoon on a Friday, and it ran a bit late. Nevertheless, Dr Reeves and his staff took the time to talk with me about my issues. All apologized for the delays. I had an excellent experience.

Les Veach

Doctor Reeves is very patient in time, answering all questions and discussion of options.

William Maenza

I had my pre surgical appointment with Dr Reeves and he was outstanding. He took his time and answered all my questions and reassured my concerns. His explanation of my procedure was detailed and thorough. Nick, who performed the intake was also amazing. Again, took his time and was very patient with my multitude of questions. I have gone from being anxious about my procedure to excited based on my interaction with them! Looking forward to the next step towards being pain free!

Margaret Sanders

The most efficient office ever. Dr Reeves was knowledgeable, kind, listened to all my comments and questions, and did a thorough exam.

Reviewer

Was a new customer. Access to fill out info online ahead of time. APPT was on time and the office and people were very clean and professional.

Teresa Shafferman

From nurse Teresa to the x-ray tech and of course Dr. Reeves. Perfect, knowledgeable staff. So thankful I found this practice.

Gwen Thomas

Dr. Reeves made me feel very comfortable with explaining everything he saw wrong with my knee. He gave the best advice. Also he makes you feel like you’re a member of his family, so down to earth.

Ted Phlegar

Great professional and personal manner. Friendly. On time. Felt comfortable with the entire staff. Dr Reeves explained the problem, and short and long term expectations and treatments. Got me back in action by addressing the immediate need. An overall great experience.

Reviewer

Dr. Reeves is always caring and makes the visit enjoyable.

Jeannie Edwards

I was warmly greeted at the front desk. Following a few minutes only, Nick escorted me to the examining room and asked initial questions then led me to the x-ray room. The clinician was courteous, kind and friendly and led me back to my initial room. Dr Reeves came in and shared the x-ray results with me while explaining knee replacement surgery and what it entails. All of the clientele were kind, helpful and the rooms were immaculate. It was a most pleasant experience.

Walter Hodges

Dr. Reeves was wonderful! He listened carefully to my concerns and took plenty of time to discuss my diagnosis and options for treatment. He made me feel very comfortable despite the pain in my knees.

Carmen Fernandez

Love Dr. Reeves Very easy to talk to and explains everything the way it should. I would recommend

cher Russell

Dr Reeves is the best!! Each of my 3 surgeries went perfectly and my recovery was so much easier than I anticipated.He is the orthopedic surgeon I trust! And have recommended him to several friends.. and everyone has had the same excellent care and great experience!

Reviewer

Easy location to get to. One of the most thoughtful and professional medical teams I have delt with.

William Nicholson

I appreciate the time and the explanation of things I received from Dr. Reeves. The assurance that him and his care team provided to ensure we will try to fix my issue was also appreciated. I will continue to go there and see them for my needs.

Cheryl Zellmer

Dr. Reeves was professional and personable during my visits. I would definitely recommend him.

vivian pecus

Dr. Reeves was great, I had a left hip total replacement. I had some other physical issues with my left leg, Dr Reeves provided a great heads up on the surgery. Within two weeks. I already had less discomfort than in my previous years. I am still progressing at four weeks.

Reviewer

Dr. Reeves was great, I had a left hip total replacement. I had some other physical issues with my left leg, Dr Reeves provided a great heads up on the surgery. Within two weeks. I already had less discomfort than in my previous years. I am still progressing at four weeks.

Joan NORMANDY-DOLBERG

Dr. Reeves is a compassionate and highly competent physician. He is conservative in his treatment which I appreciate. He replaced my knee a few years ago and I did I was quickly able to restart my exercise, walking and biking.

Patricia Anne Leonard Kalogeropoulos

I have been extremely satisfied with Dr. Reeves. He listens carefully to my concerns, checks for possible additional problems and clearly explains his diagnosis. He’s very open to additional questions and, in offering more than one treatment type, explains the benefits/reactions with each. Dr. Reeves continues to follow-up on problems with additional appointments. It is easy to make appointments with Town Center Orthopaedics and the staff has always been professional and friendly.

Michael Wood

Dr. Reeves’ is an excellent physician and surgeon. He is thorough, professional, personable, and highly competent.

John Hale

Dr. Reeves Is a Gr8 Doctor and a very Special Surgeon. He performed, very successfully, left Knee replacement April of 2022, and right knee replacement in May of 2017. I am completely happy with both Operations! I believe you be too…

Sara Diani

Dr. Reeves is a compassionate and thoughtful surgeon who performed an excellent and successful knee replacement for my mother. She received excellent care and patience from hospital staff as well as informative follow ups. We are grateful for your help and continued support. Thank you!

John Bennett

Dr. Reeves has been very courteous and helpful. He replaced both my hips and ten years on, my hips are doing well.

Beth Potter

Friendly, professional staff. Dr.Reeves explained my knee issue well and I felt confident that I chose the right surgeon. Highly recommend him and his office.

Paul Augustine

Surgery went as described great doctor and team. 1st class Information provided from start to finish.

Melvin Jones

Great practice and patient care

Debbie Reitz

I was not looking forward to having a full knee replacement and even thought of putting it off. I really had severe pain in my knee so decided to go through the surgery. I am glad I did. Dr. Reeves and his staff were great and listen to my concerns before and after surgery. I also appreciate the staff on the physical therapy side of Town Center Orthopedics. They are very friendly and understanding. I thank everyone there for making a difficult experience easier than I thought it would be.

Robert Mihlbaugh

Dr Reeves did both of my anterior hip replacements 5 yrs apart & both went flawlessly. No pain, no problems & easy recovery. Dr Reeves is the best!

Darren Roman

I highly recommend Dr. Reeves. He diagnosed the problem quickly. Dr. Reeves then explained clearly the various treatment options and fully answered all my questions.

anthony johnson

Dr. Reeves and his staff is great, they show a caring attitude and a professional demeanor. They really care about your recovery and well being.

Mike Hatcher

The care at TCO is first rate. I’ve given them plenty of business...knee cleanups, knee replacement, separated shoulder, other dumb self-inflicted sports injuries. They’re super-helpful, and what I like best - they are efficient. I’m called within 5 minutes of arrival - and rarely wait for anything. Great Team there. Follow-up, just had my 2nd knee replacement. Dr Reeves is AMAZING! Back on the racquetball court after 8 weeks, could not be happier.

Sharon Embrey

Dr. Reeves, was wonderful I was having problems with left need replacement I had back in 2012, my doctor had retired Dr. Reeves was the only Dr that would help. He told me he would take care of me, he found I had infection in my knee it came from surgery I had back in 2019 which I was told it was gone I was antibiotics for 6wks. Make a long story short my implant had to be removed. Had no implant until after 6wks on antibiotics had to wait 2wks after that I received new knee replacement which Dr. Reeves did, he did amazing job there are not enough works I can say he is a wonderful doctor he saved my life I was on so much pain, he did what he said he took very good care of me I was so lucky. Best doctor ever!!!! Sharon Embrey

Cena Rice

Dr. Reeves is a lifesaver. After two other surgeons wouldn’t fit me into their schedule, Dr. Reeves did just that with one visit to him. He worked me in within 2 weeks and I had a new hip. After seeing the X-ray at my post op visit, the new hip looked perfectly placed and beautiful. The staff at Town Center is on the ball and superior. I will recommend Dr. Reeves and his staff to anyone. I couldn’t be happier with the professional service I received there.

James Speicher

Very little waiting on this consult visit; Administrative & P/A staff quickly addressed pre-appointment info; Doct Reeves provided a reasnably detailed description of the surgery to include prognosis, recommendation, pre-op, operative, and post-op timelines, expectations, location of surgery, recovery, etc.

john bello

Short wait, good discussion of my knee issue and plan going forward. I trust his judgement.

David Norod

He's the best!

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TCO provides patients with orthopedic problems the trusted resources and patient-centered advice they need to “Feel Better. Move Better. Be Better.”