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Ratings and Reviews

The Patient Rating score is an average of all responses to care provider related questions on our Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

PATIENT REVIEWS

Patient comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Towne Center Orthopedic is great. I am going for hip replacement tomorrow. Their doctors have the state of the art equipment and training to ensure you get the latest and greatest treatment possible. Dr Abbas Navqi in the Centreville office is doing my surgery, and he is widely respected in the ortho community for his treatment and talent. He is so kind, gave me his cell number and he answered my numerous questions. When I researched him I saw he was a fellowship doctor, he used the anterior hip and robotic arm method and used ceramic head and a faster healing liner. All things I’m told make recovery better. Dr Navqi’s medical assistant Kelsey is also terrific and kind about refilling prescriptions and answering questions. When I did my pre-op at the hospital, one of the head nurses told me he was one of three doctors that she herself would see as he is so good. I followed up with Dr Thomas Fleeter, in the same practice but in Reston with whom I did my knee meniscus surgery twenty years ago. His sense of humor and warmth reassured and comforted me telling me I was in good hands as well. They don’t mind that I wanted a second opinion and consult as they are one team. Honestly, I am ready to be out of pain and looking forward to my new hip tomorrow.

This entire practice is top notch. My son broke his arm over a weekend and an actual human answered on a Saturday and made us an appointment for first thing Monday. We first met with Dr. Fleeter who could not have been more caring, kind, funny and empathetic. When he realized the case might be more suited to his partner Dr. Carter he contacted him via text and reached him just post surger. Dr Carter came straight from the hospital to see us and spent so much time explaining the pros and cons of surgery. He made us feel heard and Dr Fleeter also continued to check in throughout the visit. Dr Carter fit us in for his last case of the day and operated that very night. They truly worked magic to pull this all together. During the surgery Dr Carters nurse called us twice to give updates and post surgery even though it was so late and such a long day for the doctor, he still spent an amazing amount of time explaining every detail of the procedure and next steps. I also can’t say enough great things about Reston Hospitals entire staff. The intake nurses, anesthesia, OR nurses and post op were so sincere and kind. Post surgery morning Dr Carter called bright and early and asked thoughtful questions and provided great guidance and his assistant Fatima called right away when I had a question. If you have a need that requires outstanding care expertise and attention then you’ve chosen the right practice. I have every confidence my son will heal quickly and correctly thanks to this amazing team!

The medical staff was amazing. I received great customer service all around. Dr. Fleeter took his time and answered all my questions...

Dr Fleeter is the Best! He listens and is compassionate

Dr. Fleeter is amazing! In addition to the fantastic job he did on my hip replacement, he has given great follow up care. He also saw me on short notice when I was in a serious car accident. The hip replacement was one of the only parts of my body not in pain!!! Testament to the quality job. Gives thorough explanations and has great bedside manner. Recommend highly!

Dr.Fleeter was very pleasant and informative. He kept me at ease.

Dr. Fleeter was very professional and caring. He explained everything in a way that we can understand. I felt like we were involved in the decision making.

Dr Fleeter was Amazing. The moment I rolled into his presence he took all my anxiety away. A wonderful bed side manner. Thank you Dr Fleeter for being a wonderful sigh of relief, and office experience

Doctor Fleeter and his staff provided such a professional service and made my visit worthwhile with good information and further care for my current condition. .

I have been a patient of Dr Thomas Fleeter since 2013 I have had both my Total Knee Replacements done by him. Dr Fleeter not only worked and made my life pain free but showed me how a Surgeon can be a human being too. I did not have any Medical Insurance but yet he made me have the best possible affordable payment plan and also made my stay in the Hospital longer because being a single woman I had nobody to take care of me at home . He truly is a Surgeon with a very Hunan and Golden Heart God Bless Dr Thomas Fleeter! !

I trust Dr. Fleeter immesly. He is thorough, knowledgeable, and easy to talk to.

I only wish I found Dr. Fleeter sooner. Finally a doctor who actually listens! Thank you for the attention and care (and a few laughs too) I received during my visit.

I have been with Town Center Orthopedics for probably 15 years. I have referred them to a number of friends. Dr. Fleeter is the doctor I see and he is fabulous. His work is outstanding. Caring, great follow-up, terrific customer service. That goes for the entire staff. I also think their physical therapy department is the best in the area. Professional, informative and truly caring. I highly recommend Dr Fleeter!

I was able to see Dr. Feeder the day that I called the office, which was very comforting. I found Dr. Feeder to be very knowledgeable, professional, and very kind and reassuring. He asked all the right questions and suggested all the necessary diagnostic tests in order to find a solution the problem. I would definitely see Dr. Feeder again and wouldn’t hesitate to recommend him. Thank you Dr. Feeder!

Dr. Fleeter is a kind and caring man , I have been seeing him for 3-4 year he did my toe surgery, he always take his time and listen give u correct diagnosis. Easy get get an appointment with him .

I had a thorough exam and needed x rays in an efficient way that identified my problem and prescribed treatment.

Dr. Fleeter is an exceptionally good professional. He examined my knees, took x-rays, and recommended total replacement in about one hour. Dr Fleeter is precise, clear, and focused in fully disclosing all aspects of his surgical procedures and what expectations I should have for post-surgery results. Dr. Fleeter is warm and very likable. I. recommend him highly and have the utmost confidence in his skills and experience.

Dr. Fleeter is very kind and friendly. I did not feel rushed at all. He pointed out abnormalities in my x-ray that another ortho did not mention.

Informative, subjective, and friendly

Dr. Fleeter is cool peeps! 😎 He made me feel comfortable discussing my knee pain and next steps today.

Dr. Fleeter is the best! He has gone above and beyond for me, and for my family! I cannot say enough good things about him and his knowledge and care!

Dr Fleeter was knowledgeable and down to earth. He took time to explain things which I appreciated.

For the second time in as many months, Dr Fleeter saw me promptly at the appointment time and offered an efficient diagnosis and treatment plan.

Great location with ample parking Very spacious office Timely service Very knowledgeable doctor

Very professional staff. On time. Easy to talk with Dr. Fleeter. Explains medical issue clearly in understandable terms. I've had several surgeries by him...and I keep returning because I trust him.

Happy with great level of care at Town Center Orthopedics. Dr. Fleeter is at the top of his game.

Dr. Fletter fixed both my knees in 1999 and 2000 and I enjoyed full use of my knees for 24 years. Now I have a problem and there's no one else I'd turn to - thank God he's still working!

Dr. Fleeter was incredibly kind and sympathetic toward my injuries. He asked me the details of what happened to me (an accident some years ago that have lead to complications) and really listened when I told him about my pain areas. Not all orthopedic surgeons take the time to listen and build a personal connection, but he did. Highly recommend!

Dr. Fleeter did a consultation and X-Ray. He followed that with a review of X-ray and all options remaining for a complete recovery. All this in a single 45 minute appointment. Kudos to him and his friendly staff.

Dr. Fleeter and his staff go above and beyond. I highly recommend them.

Excellent, to the point discussion of my ailments. The X-ray tech was very precise and took , from my perspective, superb images. Informative visit

Amazing experience. My arm feels more relaxed even tonight. I wasn’t sure this type of doctor could take care of arm issues as well, and he can. He explained everything very carefully and answered all my questions. I’m actually looking forward to my next appt. I was even able to do my exercise class tonight with no worries. Don’t hesitate when you read my review. Stop and make your appointment now. I know I worry a lot about fake reviews, this is real

Dr. Fleeter is one of the 2 best Orthopedic Doctor's and Surgeons I have had the fortune of their services. I'm. Veteran and know good people when I meet them. Dr. Fleeter replaced my left knee and every step he laid out is exactly what to expect. No surprises just great explanations leading to the utmost confidence both before and after surgery. My appreciation has been earned and in place from the beginning. Thank you sir

Dr Fleeter is excellent.He is well experienced knowledge He explained my procedure expertly and everything went exactly as he had described.Thank you

He is well experienced knowledgeable, and responsible. I accept him as our family orthopedist. Thank you, Dr, fleeter.

(Translated by Google) Dr. Fleeter provided outstanding help. (Original) Dr Fleeter provided outstanding help.

Dr Fleeter is excellent. He listens to his patients, does a thorough exam and explains the problem in terms they can understand. X rays are done right in his office. He always tries to treat conservatively and recommends surgery only when absolutely necessary. Dr Fleeter not only has the knowledge, he has the wisdom of experience. This isn't his first rodeo. I feel very fortunate to have him as my Orthopedic Surgeon.

Dr Fleeter performed surgery on both knees. Between him, and the team of physical therapists especially Gabby pushing and believing in me I've gone from struggling to get in and out of my bed to 3 mile walks on a daily basis....

Dr. Fleeter replaced both my knees. My life is forever changed, as osteoarthritis had really limited my mobility. I found the entire office to be efficient. Scheduling was easy and quick. All of my phone calls or emails were answered same day. Dr. Fleeter explained everything ahead of time in a way that I could understand. He's very professional but also amusing. I highly recommend him. His surgical staff was also very organized and friendly, making the whole experience easier for me. I particularly liked his anesthesiologist, Rich, who made sure I understood all he was doing and why he was doing it this way.

Dr Fleeter is excellent. Caring patient and clearly brilliant

I wanted to say we were really grateful with Dr. Fleeter’s calm and steady demeanor. My daughter’s diagnosis and procedure were explained thoroughly and clearly. Dr. Fleeter was amazingly kind and understanding and helped my daughter feel comfortable and spoke to her fears and tried to lessen them for her.

I highly recommend Dr Fleeter. He was extremely friendly, patient and had a wonderful sense of humor. He explained thoroughly what needed to be done, expressed a professional confidence which put me at ease immediately, and I was amazed at how quickly we went from first appointment to surgery. I'm now recovering well after weeks of pain, and am looking forward to full use of my knee again. He'd done a double repair on my meniscus tear, cleaned the joint up and removed a floating bone chip.

Dr. Fleeter’s no-nonsense approach coupled with providing a comprehensive explanation of symptoms/injury and the subsequent treatment is beyond reproach.

I found Dr. Fleeter to be a very personable physician. He answered my questions in a way that I could understand the response and didn't hesitate to answer questions even if it was not about me and my surgery! I am happy to recommend him to anyone who needs knee surgery.

I’ve seen Dr.Fleeter for my ankle a few times and he ultimately performed surgery on it for me as well. He’s very direct and clear with explaining things, which I appreciate and he’s taken the time to get to know me as well. He never makes me feel rushed. He’s just very knowledgeable and will get straight to the point with confidence about what needs to be done.

Dr. Fleeter did an outstanding job and answered every question that I had. I saw him often during the process of recovery. Dr. Fleeter even visited physical therapy at Town Center orthopaedics to assess my progress. Two months after surgery I was back in the game. Five months later I was climbing the Mayan ruins.Thank you Dr. Fleeter.

Assuming this includes PT staff: Their respect and courteous demeanor is absolutely outstanding. Asmetia, in particular, is totally the best. Sometimes I felt she was pushing me harder than I could handle, I knew it was in my best interest. Always a smile and upbeat attitudes from all the staff....kudos to them all!!!

Best doctor ever

I have always had excellent treatment at Town Center Orthopedics over a long period of time and for a variety of problems. I especially like the link between medical / surgical treatments and physiotherapy.

Outstanding service and great attention to patient needs!

Ronna Rubin Raymond

Towne Center Orthopedic is great. I am going for hip replacement tomorrow. Their doctors have the state of the art equipment and training to ensure you get the latest and greatest treatment possible. Dr Abbas Navqi in the Centreville office is doing my surgery, and he is widely respected in the ortho community for his treatment and talent. He is so kind, gave me his cell number and he answered my numerous questions. When I researched him I saw he was a fellowship doctor, he used the anterior hip and robotic arm method and used ceramic head and a faster healing liner. All things I’m told make recovery better. Dr Navqi’s medical assistant Kelsey is also terrific and kind about refilling prescriptions and answering questions. When I did my pre-op at the hospital, one of the head nurses told me he was one of three doctors that she herself would see as he is so good. I followed up with Dr Thomas Fleeter, in the same practice but in Reston with whom I did my knee meniscus surgery twenty years ago. His sense of humor and warmth reassured and comforted me telling me I was in good hands as well. They don’t mind that I wanted a second opinion and consult as they are one team. Honestly, I am ready to be out of pain and looking forward to my new hip tomorrow.

Dana Gehringer

This entire practice is top notch. My son broke his arm over a weekend and an actual human answered on a Saturday and made us an appointment for first thing Monday. We first met with Dr. Fleeter who could not have been more caring, kind, funny and empathetic. When he realized the case might be more suited to his partner Dr. Carter he contacted him via text and reached him just post surger. Dr Carter came straight from the hospital to see us and spent so much time explaining the pros and cons of surgery. He made us feel heard and Dr Fleeter also continued to check in throughout the visit. Dr Carter fit us in for his last case of the day and operated that very night. They truly worked magic to pull this all together. During the surgery Dr Carters nurse called us twice to give updates and post surgery even though it was so late and such a long day for the doctor, he still spent an amazing amount of time explaining every detail of the procedure and next steps. I also can’t say enough great things about Reston Hospitals entire staff. The intake nurses, anesthesia, OR nurses and post op were so sincere and kind. Post surgery morning Dr Carter called bright and early and asked thoughtful questions and provided great guidance and his assistant Fatima called right away when I had a question. If you have a need that requires outstanding care expertise and attention then you’ve chosen the right practice. I have every confidence my son will heal quickly and correctly thanks to this amazing team!

Bonnie Sheeder

The medical staff was amazing. I received great customer service all around. Dr. Fleeter took his time and answered all my questions...

Cindy Dwyer

Dr Fleeter is the Best! He listens and is compassionate

Susan Borschel

Dr. Fleeter is amazing! In addition to the fantastic job he did on my hip replacement, he has given great follow up care. He also saw me on short notice when I was in a serious car accident. The hip replacement was one of the only parts of my body not in pain!!! Testament to the quality job. Gives thorough explanations and has great bedside manner. Recommend highly!

Latshia Bridges

Dr.Fleeter was very pleasant and informative. He kept me at ease.

Kari Manfredi

Dr. Fleeter was very professional and caring. He explained everything in a way that we can understand. I felt like we were involved in the decision making.

Sandra Richardson

Dr Fleeter was Amazing. The moment I rolled into his presence he took all my anxiety away. A wonderful bed side manner. Thank you Dr Fleeter for being a wonderful sigh of relief, and office experience

Virgil Rodriguez

Doctor Fleeter and his staff provided such a professional service and made my visit worthwhile with good information and further care for my current condition. .

Gita Kumar

I have been a patient of Dr Thomas Fleeter since 2013 I have had both my Total Knee Replacements done by him. Dr Fleeter not only worked and made my life pain free but showed me how a Surgeon can be a human being too. I did not have any Medical Insurance but yet he made me have the best possible affordable payment plan and also made my stay in the Hospital longer because being a single woman I had nobody to take care of me at home . He truly is a Surgeon with a very Hunan and Golden Heart God Bless Dr Thomas Fleeter! !

Adele Sebben

I trust Dr. Fleeter immesly. He is thorough, knowledgeable, and easy to talk to.

Carol Ann Garner

I only wish I found Dr. Fleeter sooner. Finally a doctor who actually listens! Thank you for the attention and care (and a few laughs too) I received during my visit.

Terri Czarniak

I have been with Town Center Orthopedics for probably 15 years. I have referred them to a number of friends. Dr. Fleeter is the doctor I see and he is fabulous. His work is outstanding. Caring, great follow-up, terrific customer service. That goes for the entire staff. I also think their physical therapy department is the best in the area. Professional, informative and truly caring. I highly recommend Dr Fleeter!

Judy Dixon

I was able to see Dr. Feeder the day that I called the office, which was very comforting. I found Dr. Feeder to be very knowledgeable, professional, and very kind and reassuring. He asked all the right questions and suggested all the necessary diagnostic tests in order to find a solution the problem. I would definitely see Dr. Feeder again and wouldn’t hesitate to recommend him. Thank you Dr. Feeder!

Vitals Guest

Dr. Fleeter is a kind and caring man , I have been seeing him for 3-4 year he did my toe surgery, he always take his time and listen give u correct diagnosis. Easy get get an appointment with him .

Reviewer

I had a thorough exam and needed x rays in an efficient way that identified my problem and prescribed treatment.

Vitals Guest

Dr. Fleeter is an exceptionally good professional. He examined my knees, took x-rays, and recommended total replacement in about one hour. Dr Fleeter is precise, clear, and focused in fully disclosing all aspects of his surgical procedures and what expectations I should have for post-surgery results. Dr. Fleeter is warm and very likable. I. recommend him highly and have the utmost confidence in his skills and experience.

Kathryn Tidyman

Dr. Fleeter is very kind and friendly. I did not feel rushed at all. He pointed out abnormalities in my x-ray that another ortho did not mention.

Reviewer

Informative, subjective, and friendly

Tammy Thomas

Dr. Fleeter is cool peeps! 😎 He made me feel comfortable discussing my knee pain and next steps today.

Annie Cefaratti

Dr. Fleeter is the best! He has gone above and beyond for me, and for my family! I cannot say enough good things about him and his knowledge and care!

Reviewer

Dr Fleeter was knowledgeable and down to earth. He took time to explain things which I appreciated.

Clint McCauley

For the second time in as many months, Dr Fleeter saw me promptly at the appointment time and offered an efficient diagnosis and treatment plan.

Mahesh Yelisetti

Great location with ample parking Very spacious office Timely service Very knowledgeable doctor

ROL

Very professional staff. On time. Easy to talk with Dr. Fleeter. Explains medical issue clearly in understandable terms. I've had several surgeries by him...and I keep returning because I trust him.

justen pitches

Happy with great level of care at Town Center Orthopedics. Dr. Fleeter is at the top of his game.

Reviewer

Dr. Fletter fixed both my knees in 1999 and 2000 and I enjoyed full use of my knees for 24 years. Now I have a problem and there's no one else I'd turn to - thank God he's still working!

Carlton Baites

Dr. Fleeter was incredibly kind and sympathetic toward my injuries. He asked me the details of what happened to me (an accident some years ago that have lead to complications) and really listened when I told him about my pain areas. Not all orthopedic surgeons take the time to listen and build a personal connection, but he did. Highly recommend!

Reviewer

Dr. Fleeter did a consultation and X-Ray. He followed that with a review of X-ray and all options remaining for a complete recovery. All this in a single 45 minute appointment. Kudos to him and his friendly staff.

P Canady

Dr. Fleeter and his staff go above and beyond. I highly recommend them.

tc857

Excellent, to the point discussion of my ailments. The X-ray tech was very precise and took , from my perspective, superb images. Informative visit

Jennifer Ventura

Amazing experience. My arm feels more relaxed even tonight. I wasn’t sure this type of doctor could take care of arm issues as well, and he can. He explained everything very carefully and answered all my questions. I’m actually looking forward to my next appt. I was even able to do my exercise class tonight with no worries. Don’t hesitate when you read my review. Stop and make your appointment now. I know I worry a lot about fake reviews, this is real

Morris

Dr. Fleeter is one of the 2 best Orthopedic Doctor's and Surgeons I have had the fortune of their services. I'm. Veteran and know good people when I meet them. Dr. Fleeter replaced my left knee and every step he laid out is exactly what to expect. No surprises just great explanations leading to the utmost confidence both before and after surgery. My appreciation has been earned and in place from the beginning. Thank you sir

asad masood

Dr Fleeter is excellent.He is well experienced knowledge He explained my procedure expertly and everything went exactly as he had described.Thank you

Ramin Safikhani

He is well experienced knowledgeable, and responsible. I accept him as our family orthopedist. Thank you, Dr, fleeter.

Sherwin Jacobson

(Translated by Google) Dr. Fleeter provided outstanding help. (Original) Dr Fleeter provided outstanding help.

Michele and Don Romano

Dr Fleeter is excellent. He listens to his patients, does a thorough exam and explains the problem in terms they can understand. X rays are done right in his office. He always tries to treat conservatively and recommends surgery only when absolutely necessary. Dr Fleeter not only has the knowledge, he has the wisdom of experience. This isn't his first rodeo. I feel very fortunate to have him as my Orthopedic Surgeon.

Melvin Hill

Dr Fleeter performed surgery on both knees. Between him, and the team of physical therapists especially Gabby pushing and believing in me I've gone from struggling to get in and out of my bed to 3 mile walks on a daily basis....

Annette Reeder

Dr. Fleeter replaced both my knees. My life is forever changed, as osteoarthritis had really limited my mobility. I found the entire office to be efficient. Scheduling was easy and quick. All of my phone calls or emails were answered same day. Dr. Fleeter explained everything ahead of time in a way that I could understand. He's very professional but also amusing. I highly recommend him. His surgical staff was also very organized and friendly, making the whole experience easier for me. I particularly liked his anesthesiologist, Rich, who made sure I understood all he was doing and why he was doing it this way.

Michelle Kingsley

Dr Fleeter is excellent. Caring patient and clearly brilliant

Asra Rahman

I wanted to say we were really grateful with Dr. Fleeter’s calm and steady demeanor. My daughter’s diagnosis and procedure were explained thoroughly and clearly. Dr. Fleeter was amazingly kind and understanding and helped my daughter feel comfortable and spoke to her fears and tried to lessen them for her.

debby karalee

I highly recommend Dr Fleeter. He was extremely friendly, patient and had a wonderful sense of humor. He explained thoroughly what needed to be done, expressed a professional confidence which put me at ease immediately, and I was amazed at how quickly we went from first appointment to surgery. I'm now recovering well after weeks of pain, and am looking forward to full use of my knee again. He'd done a double repair on my meniscus tear, cleaned the joint up and removed a floating bone chip.

Brian Roebuck

Dr. Fleeter’s no-nonsense approach coupled with providing a comprehensive explanation of symptoms/injury and the subsequent treatment is beyond reproach.

Kathy Turner

I found Dr. Fleeter to be a very personable physician. He answered my questions in a way that I could understand the response and didn't hesitate to answer questions even if it was not about me and my surgery! I am happy to recommend him to anyone who needs knee surgery.

Shelby Lemmon

I’ve seen Dr.Fleeter for my ankle a few times and he ultimately performed surgery on it for me as well. He’s very direct and clear with explaining things, which I appreciate and he’s taken the time to get to know me as well. He never makes me feel rushed. He’s just very knowledgeable and will get straight to the point with confidence about what needs to be done.

Vitals Guest

Dr. Fleeter did an outstanding job and answered every question that I had. I saw him often during the process of recovery. Dr. Fleeter even visited physical therapy at Town Center orthopaedics to assess my progress. Two months after surgery I was back in the game. Five months later I was climbing the Mayan ruins.Thank you Dr. Fleeter.

Tom Sherwood

Assuming this includes PT staff: Their respect and courteous demeanor is absolutely outstanding. Asmetia, in particular, is totally the best. Sometimes I felt she was pushing me harder than I could handle, I knew it was in my best interest. Always a smile and upbeat attitudes from all the staff....kudos to them all!!!

Jaye Lampert

Best doctor ever

Steve D

I have always had excellent treatment at Town Center Orthopedics over a long period of time and for a variety of problems. I especially like the link between medical / surgical treatments and physiotherapy.

James Meenan

Outstanding service and great attention to patient needs!

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